Frequently Asked Questions

If you have questions, we have the answers!


The team at Defender Pest Control wants to make sure that all your questions are answered. Please see below for the most frequently asked questions from clients in and around Bentonville, AR. If you have any additional questions, please give us a call at 479-343-1297!

Defender Pest Control services all of Northwest Arkansas and Southwest Missouri. The company is based out of Centerton, AR but helps everyone from Rogers, Bentonville, Bella Vista, all the way down to Fayetteville. We’re one of the few companies licensed in Missouri as well. We have customers in Jane, Noel, Pineville, and other parts of Southwest Missouri.

A normal general pest service takes anywhere from 30 to 45 minutes on average. We can do the inside of your home in about 10 minutes if you were in a rush. Then we could finish up the outside after you left. 

We treat all the entryways and plumbing access under the sinks and around the toilets to seal off where pests will be coming in. We treat behind furniture, window sills, baseboards, and the garage. We take down all the cobwebs in the garage. On the outside we use a power sprayer to provide a 10-15 foot barrier around the base of the home. We take down the cobwebs off the eaves as well as any outdoor furniture or decks. We treat the fenceline as well as granulate in the yard to provide a thorough barrier to keep pests away from the home. 

All of our pest control products are safe for your children or pets. Everything we use is regulated by the EPA. We have used these products in our own homes with our children as well as 2 cats and 2 dogs. 

You can be there while the exterminator treats. It generally takes 10-15 minutes to do the inside of your home and roughly the same time for it to dry. 

All of the products we use are water based so they do not leave any residue or stain the floors. 

At Defender Pest Control we do not believe in signing contracts for our own lives so we do not believe in making customers sign contracts as well. 

Most of our customers are on our general quarterly pest control program. The way that works is we do an initial flush out service and then do the first quarterly service 30 days after the initial. Then it is every 3 months after that. 

The reason why we do the first 2 services back to back is to break up the egg cycle of the pests. The initial service treats for the adult bugs and the first quarterly service treats for the eggs that recently hatched.

Our general quarterly pest control program covers all spiders including brown recluse and black widow, ants, wasps, flies, beetles, millipedes, centipedes, snails, slugs, fleas, crickets, and other general pests. We also cover rats and mice. The only bugs not included in our general pest control program are bed bugs, roaches, termites, and mosquitos which are more intense treatments due to the resistant nature of those pests. 

We are a no contract local family owned Pest Control company that is right in the heart of Northwest Arkansas. We are here to treat you right and to treat you fairly. One of the perks of using Defender Pest Control is that on the anniversary date of your first service with us we will give you a free full yard treatment. We also provide free re-services in between quarterly services if issues with bugs occur. We want to keep you pest free and happy. 

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